Shopping with us in level four

Due to Auckland moving to COVID-19 level 4 on Tuesday 17 August 2021, the way we operate is changing. Our priority is the health and safety of our team and customers.

All retail stores will be open the following hours:

Sunday – Wednesday: 10am – 7pm

Thursday – Saturday: 10am – 8pm

Our online store is available for click and collect and delivery. Order before 9:30am for same day delivery.

The numbers of customers allowed in-store at any one time will be restricted depending on the size of the store as per below.

Store Maximum number of customers in store
Central Park 3
Swanson 2
Te Atatu 5
Titirangi 2
West Harbour 5
WestCity 2
All Seasons 3
Avondale 3
Blockhouse Bay 5
Cellar Court 5
Glen Eden 5
Glendene 3
Green Bay 2
Hobsonville 2
Kelston 4
Lincoln Green 3
New Lynn Central 5
New Lynn West 1
Railside 5
Red Hills 4
Royal Heights 3
Valley Rd 1
Westgate Centre 5
Westside 5


Essential Workers, disabled customers and customers over the age of 65 will have priority.

Please ensure you maintain a two-metre distance from others.

In order to keep our team and the community safe, you will be required to wear a mask when shopping in our stores. If you are unable to wear a mask due to a health condition, we encourage you to order online or have someone in your bubble shop for you.

Please think about what you would like to purchase before entering the store. This will help limit the amount of time you spend in store and reduce the wait time for others.

If you look under 30 years of age, you will be asked for ID as usual. No intoxicated people will be served.

Our preferred method of payment is contactless payment (via Paywave, Paypass or a compatible smart device) or EFTPOS. We will not be accepting cash in the interest of the safety of the team and the public.

Please download the NZ COVID Tracer App and scan in to protect your friends, whanau and community.

All of The Trusts hospitality venues will be closed during level 4.

If you can, stay home and keep safe.