In August 2019 the Te Atatu Tavern, Good Home Lincoln Road and West Liquor All Seasons each failed a Police-controlled operation targeting sales of alcohol to minors.
The Alcohol Regulatory and Licensing Authority (ARLA) has reviewed the incident. We acknowledge their findings, and accept the penalties that have been given:
- Each of the duty managers for the venues where there was a failure have accepted a 28-day suspension of their licence from Saturday 4 July
- The off-licence for West Liquor All Seasons will be suspended for 48 hours and it will close on Saturday 4 and Sunday 5 July
- The on-licence for the Te Atatu tavern will be suspended for 48 hours and it will close on Saturday 4 and Sunday 5 July
- The on-licence for Good Home Lincoln Road will be suspended for 48 hours. It will open on Saturday 4 and Sunday 5 July, but will not serve alcohol.
We have a zero-tolerance approach to the sale of alcohol to minors.
Our team members asked to see identification prior to making the sale, in line with their training, but made mistakes interpreting the birth date or inputting the date to our computer system.
In our hospitality outlets we have introduced a new ‘Age Check Calculator’ button at point-of-sale to help team members determine the age of a customer based on their date of birth. A similar system is already in place in our retail outlets.
We have also improved and increased our training for our team members in our venues and stores.
Updated to reflect the written decision from NZARLA from the hearing on 16 June 2020.